Email has been around for decades, yet many of us still haven’t mastered it, and it isn’t taught in schools. Try this, every day, 20 minutes at a time. It’s called email triage. Do NOTHING else while doing it. No multitasking. Setting a timer will help focus. Quit Teams and…

For development teams, especially Product Owners, some tips that might help you do great story-driven development. Let me correct a few common misunderstandings before I even say anything else. A “Story” in agile development.. ..is not a name of a JIRA ticket ..is not something a Product Owner writes alone…

“Should a Product Owner be a representative of IT, the business or the customer?” A question I find myself answering often, especially when talking about SAFe, where the roles are very specific but often misunderstood to be somehow the same. If a Product Owner is a representative of the business…

A dead horse doesn’t mind a few more punches Content: What is estimation? Should I estimate and what unit should I choose ? What is estimation? “When will it be finished?” “How much work can we put into our sprint plan? What is our load vs capacity? Are we overcommitting?” The above are…

When we develop our digital systems for internal efficiencies, we often assess in our success criteria how much user time is potentially saved as an outcome when we deploy a change. For example: “We believe when we deploy this change, procurement will save two minutes per transaction.” or “We believe…